Normally, you will receive your order within 1–3 working days of obtaining the shipping confirmation. If you cannot locate the shipment, please check the parcel's tracking data.
Often your delivery is with neighbours, has been delivered to the mailbox or has been deposited for you at a pick-up point.
Important information: If this is not the case, please write to us using the contact form. Please be sure to enter your order number or your personal access code in order to make allocation easier.
Any other questions? Then send us a request using the contact form.
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